The CA (Call Ahead) Recipient Cache is used to temporarily store queries for (in)valid users at the forward server in order to relieve it.

Positive entries ("User exists") are kept in the cache for 7 days, negative entries ("User does not exist") for 4 hours. If the negative entry is identified by "End of Data", the holding time in the cache is 4 hours.

Individual entries or all entries of a domain can be deleted. The entries in this cache are independent of the user list and have no influence on the number of licences billed.

 

Field

Description

anchor link Tenant

Selecting the tenant for which users are to be edited.

anchor link Domain

Select the domain for which settings are to be edited.

anchor link Sort by

Sort the display by (single selection only):

E-mail, Status, Check date | Time, Expiry date | Time

anchor link Reversed order

Switches the order (from Z to  A, or from old to new).

anchor link Filter

Entering a free text filter is possible here. The wildcard sign is "*". You can select for all, positive or negative entries.

Editing options per result list

anchor link Clear

expert mode only

The entries in the cache can be cleared via:

  • clear: clears all negative entries
  • clear positive: clears all positive entries, that is all users present in the cache
  • clear all: clears the complete cache of the domain

Editing options per user

Display only:

anchor link Enabled
(Thumbs up icon)

 

Shows the user status. Can be changed by an admin.

anchor link Delete
(Trash icon)

Click to delete the user from the cache.