Billing is done by the distributors to the partners, usually on a monthly basis. The users counted in the course of a month are charged post-paid.
The statement serving as the basis for the invoice can be viewed online, see chapter Billing.
Partners can also download this data via an automated interface. SEPPmail provides the example script "seppmail-rest-example.py" at Github SEPPmail Cloud Tools.
The following rules are applied for settlement:
Service... |
is billed for all users which have... |
|---|---|
SC-SERVICE |
...their messages pass through the platform. |
SC-SIGENC |
...the option "sign and encrypt". |
SC-SIGONLY |
...the option "sign only". |
SC-CERT |
... SC-SIGENC or SC-SIGONLY. |
SC-F-INBOUND / |
All users are billed. |
SC-MS365 |
All users are billed. |
"All users" here means users that sent outgoing messages in the past 30 days.
Exception: Inbound-Only domain, where the incoming users with more than 5 non-spam messages in the past 30 days are counted.
If a client has SC-SIGENC but users with "sign only" are present, the SC-SIGONLY service is automatically added during billing. This is not possible the other way round; several DNS entries are necessary for switching on SC-SIGENC.
User Management
If Create user automatically is switched on, users are automatically created for outgoing messages (with the corresponding defaults for "Encryption" and "Signature"; a certificate is obtained when an encryption or digital signature is requested). If the option is switched off, unknown users are rejected.
For questions regarding billing, please contact the respective distributor. SEPPmail Sales is also available for questions about pricing and for preparing offers.
