With a click on a rejected message, a view with message details opens.

Field

Description

anchor link Delivery logs

Shows the time stamp, the log source, the result (rejection) and the reject message

anchor link Cloud ID

seppmail.cloud-internal ID of the message.

anchor link Direction - Instance

in / out - instance location as flag icon, Switzerland or Germany

anchor link Received on

Date and time

anchor link Sender

E-mail address of the sender

anchor link Recipient:

E-mail address of the recipient

anchor link Received from

Information to HELO, IP and Host

anchor link Reason

Triggered reject filter, for example "combined.mail.abusix.zone"

anchor link Category

Category that triggered the filter, for example "RBL" (Relay Block List),  "SPF" (Spoofing) and others        

anchor link Offending value

Value that triggered the filter, for example the IP

anchor link Reject message

for example: "client [82.165.159.35] blocked using combined.mail.abusix.zone"

anchor link Reject type

for example: "permanent" (permanent, reject) or "temporary"  

anchor link Protocol

Detailed information regarding the rejection