For rudimentary tests and support tasks, users can login at the console (for hardware, via the monitor and keyboard or a corresponding remote hardware management system and/or, for virtual appliances, via the console window of the machine in the virtualisation host) with the

standard user name:

support

password:

(new in 14.0)

The Console / CLI password has to be set explicitly in the system settings ("support" as password is no longer valid).

of the "Recovery console menu" with the following options:

(new in 12.0) "Test mail” option

05_AA_01_rudimentary_system_commands_01

In option 2), it is displayed whether an update is available (update available, install latest version) or not (You already have the latest version installed). If no message appears, no connection with the update server can be established.

If the option is nonetheless selected despite the current firmware status, the current firmware is downloaded again and installed.

However, if the appliance is not yet registered, a corresponding message is issued with the update attempt.

If "Enter" is pressed during the update, the update progress is displayed.

Option 6) establishes a connection to a host to be specified in the following on a port that is also to be specified (telnet).

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Note:

An external connection can only be tested if no proxy is connected in between. If a proxy is required for a connection to the internet, (see also Proxy settings, MPKI proxy settings, and OCSP / CRL check settings), only the connection up to this proxy can be tested directly.

If the connection is established via a proxy, the port 22 connection is tunnelled via HTTPS.

To test this connection, after calling up this option, under

Enter Server:

enter the IP address

127.0.0.1

and under

Enter Port:

enter the number

The reply

Connection to 127.0.0.1 23 port [tcp/telnet] succeeded!

should be shown if this was completed successfully.

If not, the SEPPmail Secure E-Mail Gateway cannot establish the connection to the proxy server. In this case, the proxy settings would have to be checked again.

If this check is successful but the connection is not established in the administration interface, it can be assumed that the request is stuck at the proxy.

Option 9) sends a test email. If the test email has been sent successfully, the log data will be displayed subsequently. It is possible to scroll through the displayed log data (up/down). You can exit this mode by pressing "q”.

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Note:

The Swiss keyboard layout is to be observed in CLI (command line interface).

The Swiss keyboard layout is displayed in the figure:

CH-keyboard-layout

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