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If a multitenancy licence is available, the client capability of the system can be activated or the clients can be managed in this menu.

 

Sections on this page:

Multiple customers

Notes

 

 

anchor link Section Multiple customers

 

After selecting Enable multiple customer handling, the client capability can be activated via Enable. The prerequisite for this is the existence of the corresponding licence (see Home licence Multitenancy).

 

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anchor link Attention:
This process is irreversible!

 

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anchor link Attention:
When setting up client-capable systems, additional measures must be taken to ensure secure operation.

Recommendations for this can be found, among others, in the article Clients: Securing the SEPPmail Secure E-Mail Gateway.

 

(changed in 12.0.9) If this is already active, it is possible to select a client via the drop-down menu and to delete it via Delete or to edit it via Edit... . Additionally, the

anchor link Create new customer... button opens the Create new customersubmenu with options to create new clients.

Via anchor link Import customer... the export file (see download) of a client can be imported.

 

After switching on the client capability, there are already two standard customers, ("No Customer" and "Default Customer"), which are required for internal administration and cannot be deleted.

 

If the client capability is activated subsequently for an already existing installation with already existing GINA accounts, these accounts are initially allocated to the "Default Customer". In order to facilitate the subsequent assignment of the accounts to the correct client, the Managed domain from which the account was created is displayed.

 

The "No Customer" offers the possibility to completely exclude individual accounts - if necessary temporarily - from the client capability.

If, with a later activation of the client capability, the immediate allocation to a client from the "Default Customer" is not desired, e.g. if the account is to be allocated to a client which is to be set-up subsequently, it can be "No Customer" intermediately in the "No Customer".

 

(new in 12.1)

Column

Description

anchor link Customer

List of all clients created on the SEPPmail Secure E-Mail Gateway.

Clicking on the respective <Customer Name> opens the submenu Edit settings for customer "<Customer Name>".

anchor link Description

Displays the description entered when creating the respective client.

anchor link Domains

Displays the Managed domain(s) assigned to the respective client.

anchor link Tenant UUID

(new in 13.0.0)

Displays the unique Tenant UUID that is generated during creation of the customer (tenant).

anchor link Users

Displays the number of mailboxes from all Managed domains of the respective client which have already sent emails to the internet via the SEPPmail Secure E-Mail Gateway.

anchor link GINA users

Display the number of GINA accounts which are assigned to the respective client (see also Edit settings for customer "x" Assigned GINA accounts).

anchor link Valid S/MIME certificates

Displays the number of currently existing, valid S/MIME certificates of the respective client.

anchor link Encryption licenses (used / limit)

Displays the total (limit) number of Signature And Encryption licences available for the respective client and how many of them are currently in use (used).

anchor link LFT Licenses (used / limit)

Displays the total (limit) number of Large File Transfer (LFT) licences available for the respective client and how many of them are currently in use (used).

anchor link Action

anchor link The statistics button empty downloads a CSV file (statistics) with the technical, licence-relevant information for each client

anchor link The download button empty downloads a client export as zip file. This way, a client can be restored on any client-capable machine via Import customer....

 

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Note:

Especially due to the possibility of a more granular recovery, this procedure is primarily suitable for moves, for example from one MSP to another or for migrations from on premises to an MSP (if required, also see Migration preparation from SEPPmail Secure E-Mail Gateway on premises to seppmail.cloud / MSP).

For a backup, the Customer Backup is still recommended (see Backup/Restore, which which provides all the automatisms required for a regular backup.

 

anchor link The trash button empty opens the submenu Delete Customer for deleting a whole client or parts of it.

 

 

anchor link Section Notes:

 

Each client must always have (at least) one own GINA domain created just for it (if applicable, see GINA Domains Domains Create new GINA domain CREATE NEW GINA DOMAIN). If the client has several Managed Domains, the same GINA domain can be allocated to all of them (see Mail System Managed Domains ADD/EDIT MANAGED DOMAIN Settings GINA domain).

 

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anchor link Attention:
A single GINA domain must never be used for more than one client!

Using a single GINA domain for several email (managed) domains of one single client is possible without any issues, however.

 

External recipients communicating with several clients by means of GINA receive a separate GINA account for each client, including the resulting restrictions (see GINA Domains Domains CHANGE GINA SETTINGS FOR Extended settings).

 

Public keys (see OpenPGP Public Keys and X.509 Certificates) are available to all clients for encryption.

  

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